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Testimonials

At Transquip Tools we just make happy customers. Check out some of the genuine customer testimonials we have received dating way back to the year we first went online 1999. You will find that we really offer great Tools, mates rates delivered fast!

As a first time customer, I would have to say your system of ordering and despatch is very efficient. Unlike some local Melbourne Companies, they would rather argue with a Customer over legitimate concerns and loose a Sale. Case and Point with Transquip: There was a small technical problem with one of my earlier orders and to my surprise I received a call and a refund immediately. I will continue to trade with your Company.
Rob  Bendigo, Victoria
Order #92992 5/7/23 
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Excellent Delivery service goods have arrived
Thanks Steve
Order #91414 15/3/23
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I have received my order.
Thanks for speedy delivery.
Regards Mike
Order #89925 23/6/22 
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Hello Transquip Team,
Just a short email to thank you for your assistance.
I have received the replacement Flexible Snake Light from SP and all is good!
Thanks again.
Iwan Order #89806 8/6/22
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Good afternoon
Thank you for your prompt reply and resolving issues so quickly
I appreciate it
Kind regards Renate 
Order #89507 25/5/22  
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Dear People,
This order arrived today, in good order, thank you.
Regards, Bevan
Order 87863 2/9/21
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Thankyou for your kind and extra effort in the purchase and delivery of my engine crane. 
It is of extremely good quality, well above anything on the market, a professional piece of equipment, 
I will pass on your service to fellow Hot-Rodders and Military Veterans. 
Thankyou Kyle
Order 85991 14/12/20
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Hi there, Just a quick email to let you know that the Torque Wrench arrived.
Many thanks, as this item arrived before Christmas.  
Much appreciated.
Regards Peter 
Order 85849 25/11/20
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My shelf arrived today, very pleased too. Many thanks for the great service and fast shipping.
Cheers, Andrew
Order 84934 2/8/20
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Thanks for that Edward all has gone through
You guys are a awesome company too buy through and i will continue too shop through you guys
Cheers Alex 
Order 84318 5/6/20
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Thanks Transquip Tools Team,
I picked up the SP Tools Battery Analyser (SP61062) this afternoon
Thank you very much for the very quick supply!!
Stephen S
Order 83418 17/02/20
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Absolutely fabulous service!  
And Edward was terrific to deal with the last couple of orders.
Rod McDonald
Order 83244 8/1/20 & 83399 12/2/20
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Thank you so much!!!!!!!
Your a life saver, this is why I love dealing with you guys. 
Cheers  Grant
Order 83307 28/11/19
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I felt that I should email you my thanks.

Never before have I experienced such professionalism from an online retailer.
Order for a very large item (500kg) was placed midday Friday & the item arrived at our
address midday the following Monday! 
What an absolute breath of fresh air.

Most online sellers hold no stock, are drop shippers and could not care less who's
time they waste or how much they inconvenience their buyers.

Transquip have been granted legend status.
We will definitely be back for more of your service.

Thanks and Best Regards
Darren M
Order 82798 11/10/19
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Cheers for all you assistance. 
I wish to go and put a review up of how brilliant you have been. 
Regards
M Dijkman Order 81248 4/1/19
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Thanks for my recent Dynabreeze fan purchase.
Great for the hot weather !!
Good to do business with you.
All the best
CB Sutton Order 84840 12/10/18
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Many thanks for your assistance!
I started dealing with Transquip more years ago than I like to think about & I have never had need to question any acquisition.
Your professionalism, speedy responses and quick fix have made the experience ‘enjoyable’ –
(Fear not I don’t intend to turn it into a habit!)
You are to be congratulated –
Kindest regards,
Rob B Order 79659 05/04/18 
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Thank you Transquip Direct I received my 2 in 1 underbody spray gun today!
Kind regards
Tony Order 79121 18/01/18 
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Re: SP Air - SP-9350 Construction series air framing gun
Thankyou so much for the excellent Customer service.
I have ordered the part!
Kind regards
Clinton Order TRA0701 8/01/18
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To whom it may concern
Received my order, Great service thankyou!! 
Kind regards
Geraldine. Order # 35588 12/10/17
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I would like to thank you for the speedy delivery and very happy with my purchase.
Cheers Chris. Order # 34844  20/05/17
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Hello, I would like to thank you for the speedy dispatch of my order. Very impressed with the service as the order arrived today.Thanks again, great service, very happy customer, and will be returning.Regards,Brad Robson (Robbo)Order # 33638 17/10/16
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I Purchase from your website and I have received the item and I’m very happy with it and the time it took to arrive.
Melissa Order # 32649 17/5/16
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I would like to say a MASIVE THANK YOU! Transquip were brilliant! I had a crisis on my hands and you totally delivered and more! The Kincrome Bar Stools (to be used on the new King Kong II movie "Skull Island", they will be the black captains chairs on the ship) are perfect and we all were completely shocked when they arrived at our doorstep so quickly! Thank you Thank you Thank you! From the whole team at Titan Productions!
 
Kind regards,
Kelly, Set Dec Co-ordinator
TITAN Productions Australia P/L
Order # 32001 11/1/16
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I would not buy my tools aywhere else.I ordered an SP Toolkit in Townsville Nth QlD friday arvo and had the kit monday morning!
Outstanding service outstanding price!
Leeroy order # 31412 8/10/15
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Orders arrived today all good.
Thanks for the good service.
Regards Chris. Order # 31399 7/10/15
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Thank you Transquip Direct I received my Scorpion Air pop riveter this morning at approximately 8.20 am.
I appreciate all of your good work!
Tony.Order # 30163 Placed 13/2/15
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I have been a Transquip Tools Club Member for years now and this is my first serous order.
I love the website, clean, with great search function. Keep up the great work.
Regards Darrell
Order # 28687 Placed 22/5/15
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Just wanted to let you know that I have received my delivery this morning. I haven't unpacked it yet but so far awesome service.
Thanks heaps
Regards,
Cathy D Order # 30399 25/3/2015
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I really appreciate the good faith you have extended and have shared this good faith in Transquip Tools with collegues & friends. 
I always recommend your site as a must see whether they are in the market for tools or just shopping around for a bargain.
This provision of good faith will not go unreported in my recommendations of your superb site. 
Thank you again, Bless You All
Jamie order # 28484 Placed 18/4/14
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Great place to deal with always willing to help you out!
Highly recommend to all.
And am extremely happy with your pricing and business ethics.
Keep up the good work
Regards Graeme
order # 27693 Placed 9/12/13
Got my stuff today. Always good to deal with Transquip.
Thanks again guys and gals
regards
Lance
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We just received this item - great price and terrific service!
Best regards, Chris
Order #27100  Placed 13/9/13, Delivered 17/9/13
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Got mystuff today.
Always good to deal with Transquip.
Thanks again guys & gals
Regards Lance
order #26197 Placed 3/5/13, Delivered 8/5/13
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Hi,
I just want to advise that the replacement gauge lens arrived well-packed and in perfect condition today.
Thank you for arranging that, excellent service as usual.
Cheers, Wolf.
Warranty for order #26072  Placed 7/4/13,
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The set arrived today and I am very pleased. I would even go so far as to say I am pleased as punch.
I look forward to doing business with you again. Many many thanks.
Henry
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I do a lot of online shopping and you have the best notification and delivery system that I have come across.
Australia Post have just delivered my order.
Regards
John N
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order #25174  Placed 18/11/12, Delivered 20/11/12
I received it today 29 Oct  I ordered it 26 Oct.
That is pretty good 2 working days (plus weekend?)  to Melton Vic 3337
Regards Mario
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Very fast, great service, a pleasure to deal with.
Regards,
D G-Jones
Order 24602 placed 7 Sep 2012 
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Just received my order.
Thankyou for the prompt delivery and for an excellent website.
Cheers,
Paul
Order 24579 placed 5 Sep 2012 
Hi Transquip
Just received my items thanks heap absolutely fantastic now I can start on the rest of my wish list
W.Edwards
Order 24463 placed 23 Aug 2012 
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Thank you the packaged arrived today. So happy with your fast service.
Cheers,
Genevieve
Sent from my iPhone
Order 24484 placed 24 Aug 2012 
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Thank you,
Order delivered today, 4/5.
Prompt delivery is really appreciated.
And thank you for the free gift, it will be useful.
B Wickes
Order 23321 placed 1 May 2012
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Thank you very much for the quick delivery tools arrived as ordered and in excellent condition
Order 22462 placed 6 Jan 2012
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Once again thank you and I will certainly be looking to you in the future.
Regards
Phil W
Order 21942 placed 3 Nov 2011 
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Many thanks for you're prompt service. I cant believe that I received this product as quick as getting it in my own state. I'm more than happy with the service and the product.  I've showed the oil filter wrench kit to some of my friends and they were impressed. Well done Transquip and well done Australia Post I will recommend your service.
Regards David S.
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Many thanks for the speedy delivery of my socket set, I was VERY Impressed to find my set when I returned home from work, in this day and age it is rare to find such speedy and efficient service. 
Your shipping dept deserves high praise. I will not hesitate to buy more stuff from you guys and recommend you to my mates.
Well done, our local suppliers here in mackay have got a lot to learn about sevice.
Mike T.
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Thank you again for fantastic service.
Transquip are a standout in customer service.
Thank you
Adrian
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G'day Guys,
Just a quick Note to say thanks again for the prompt attention to my current order,you are the absolute best place to deal with on the planet. regards Pete
Order 19997 placed 15th Feb 2011
GR8 work!!
Kind regards
Iris
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Order # 19661 placed 2/01/11
Just a quick note to say thanks for your prompt attention to my tool orders placed with you.
The service you provide is second to none, the deals are very fair & I would recommend your company to all & sundry without any hesitation  if asked.
Regards Pete
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Many thanks for your timely and thorough follow up on this for me. I have had to go to London for business on short notice, and was concerned regarding delivery.
I can indeed certify that the goods have been delivered, as I just spoke to my son Bradley who has signed for delivery.
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Hey guys how are you going got the tool chest and tools all is good thanks for all your help look forward to purchasing more stuff from you in the not to distant future
Thanks
Robert
Sent from my iPhone
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Hello transquip,
Thank you for your prompt delivery look forward to doing business with
you in the future, very impressed
peter d.
Order # 18098 placed 01/06/10
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Keith J, regular client who posted on our Facebook page March 2014
As a tradesman I am very happy that I found your site a few years ago.
Thank you,
Order #26068  Placed 6/4/13
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Dear Transquip Direct,
Thank you very much for prompt delivery of my order as h/u.
Order 25009 placed 26 Oct 2012
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I ordered an SP Toolkit and spanners from you and received it today.
regards damian
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Thanks so much for your business, it has all come together so easily and I do appreciate it.
I will recommend you to all in the trade.
Order 21850 placed 18 Oct 2011
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Order 20501 Recieved ---> Lightning fast
Order 20501 placed 6th May 2011
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Order 20490 placed 5th May 2011
Order received promptly & safely. Very pleased Thankyou!
David WANTIRNA VIC
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Thanks very much for prompt delivery of the order, my son received his B’day pressy in time and is delighted with the tools.
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G'day Transquip,
Order # 19293 & 19307 placed 4th and 6th Nov 2010.
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You guy's followed through and thank's heap's.
Cheer's, Pat from Chrysler Aust.
God Bless!
Order # 16848 placed 10/12/09
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Thank you for the ordered goods excellent service
Will deal with you again
Yours George M
Order # 16843 placed 10/12/09
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I just want to thank you very much for your prompt assistance. We will definitely recommend you.
We are very impressed with your communication & your backup service, and with our Hyundai 3000si Generator.
Thank you once again.
Chris & Graham Gardiner
Order # 16380 placed 8/10/09
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Just a short note on appreciation of your quick delivery service
Thanx Heaps
David  Order # 16264 placed 30/09/09
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I received my item is less than 2 working days. Very happy with the service and product.
Will see me ordering more tools from you very soon.
Thanks R Greer
Underground Fitter.
Order 16086 placed 7/9/09
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Thank you, I received my order in good condition.
Thanks for your prompt service.
Regards;
Tony
Order # 15224 placed 26/05/09
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Just a big thank you
I received my kincrome tools GREAT PRICE, PRODUCT & SERVICE UNREAL!!
Had a order confirmation sent on the Monday 4th, I think I ordered on line on Sunday nite so that’s great service.
I got my goodies on Wednesday the 6th , now that is real quick!
This is not the first time I have purchased on line from you , and I will continue to do so, when I need tools you are the first guys I now turn to .
Thanks again
Gino Order # 15186 placed 4/09/09
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Hello,
Just want to let you know that the socket set I ordered is exactly what I needed, good price and can't be happier with the speed of delivery.
Its hard to find 12pt socket sets in small sizes, couldn't find one in the tool shops nearby.
Thanks very much.
Mick Order # 14794 placed 21/03/09
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Many thanks the fast efficient service. The electrical set arrived this morning and in good condition.
All the very best.
Eric Order # 14341 placed 16/01/09
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I just wanted to thank you for your excellent service. I purchased a set of Kincrome Reverse gear spanners for my son for Christmas & against all odds I received them on Christmas Eve.
The only thing better than being able to give them to him in time for Christmas was the look on his face when he saw them.
He had no idea that such a range of sizes was available in one set and is boasting that his foreman will be jealous when he gets back to work tomorrow!
I have also passed on details of your website to him for future purchases.
Once again many thanks.
Kind regards Pam
Order # 14166 placed 19/12/08
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Hi Transquip.
Just want to let you know that I think your customer service is superb. From the initial placement of my order through to delivery, you’ve kept me informed all the way through, which is excellent.
I’ve never dealt with another company with your degree of customer care. I have no hesitation in recommending your company to others.
Thank you very much & best regards, Janis
Order # 14110 placed 15/12/08
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I received my order the next morning on Saturday and only ordered it Friday lunchtime!
Just a note of thanks - excellent prompt service.
Checked the tracking info. last night - and this morning Courier at my door in Sydney before 9am - cannot ask for more! Keep up the excellent service.
Regards and have a good day. Kesh
Order # 13621 placed 21/9/08
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Hello,
Parcel arrived today,very quick thank you,
Regards, Gavin Order # 13425 placed 15/9/08
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Just a quick note to let you know the tool kit has arrived and is better than expected
Regards Ian
Railway Hotel
Order # 13345 placed 11/9/08
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Hi Customer Service
This is to say a big thank you. I received my order this afternoon. Your service has been fantastic.
Thanks again and regards.
Terri W PS.........I'll be spreading the word!
Order # 13287 placed 04/9/08
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I wish to advise that the above order for a 15kg roll of .8mm MIG welding wire arrived by courier today, 27th June,2008 in A1 condition.
Thank you for a speedy service as well as a well packed parcel.
I will certainly recommend your company to anyone interested in tools and other items you carry for sale.
Many thanks.
Douglas G.
Emmaville, NSW
Order # 12694 placed 23/6/08
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Just wanted to say thanks for great service. o'night delivery and received spare part 2 days after request.
Cheers
Mark 3/6/08 (spare parts for item needed)
 
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Hello staff
A very big Thankyou, received my order and I think you guys broke the sound barrier in the process! Told a lot of people about Transquip Direct, and I hope you guys get alot of clients out of the good word of mouth.
Makes me very happy to know that there are people with good old family values and being honest.
I still haven't forgot when I ordered a Kinchrome add-on box and got it damaged from the factory, was happy to keep it but transquip sent a brand new one, thankyou very much
Godbless and my God watch over all the staff at Transquip,
Cheers., J S peranza
Order # 12391
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I'm sorry this is late, but I just wanted to thank you for the rapid delivery time on my first order. I only ordered the screwdriver set on Tuesday 15th and they turned up on Thursday the 17th.
They appear to be excellent quality. Compared to the sloppy service often dished out from retail shops, its no wonder online suppliers like you are doing so well.
Thanks. D Darcey
Order # 12176
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Just received my Kincrome toolkit set A13317.Ordered Wednesday here in Brisbane Friday.Amazing.
Great quality set as well.
Thank you & Regards: N Hellen
Order # 12071
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Gee guys now that is amazing!!
We have received those parts already, they were waiting at the door for us when we got home tonight
Great service thank you very much.
J Purchase.
Order # 11550
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HI,
Thanks for the effort in getting the item to me so quickly, twas really appreciated!
All the best to everyone for Christmas.
Regards Lenore
Order # 11502
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Good Morning..
This is the second item I have bought from the site and im VERY happy with the service.
We confirmed payment yesterday and before 9am today I get my products.
Very happy with the service. and I must say the (Toolsclub) emails we receive are a very good way of reminding me that your site is there and I always have a look around the site after I get an email.
Cheers
Thanks Again J White
Order # 10825
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Thank you kindly on your prompt service, please pass on my gratitude to your team.
Greatly appreciated. It only took 1 day to arrive.
R Denke
Order # 10821
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I received my parcel today, and I wanted to let you know how happy I am with your prompt and courteous service.
The son for whom I bought the jigsaw is having his birthday tomorrow, and now I can give him his present on the day. Thank you!
Regards,
Margot L.
Order # 10733
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My order was received today 15/08/07.
Thanks for the very fast delivery.
I have already told my work mates about your low prices & I will be back for some more tools.
Thanks again
A Cummins
Order # 10577.
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Just a quick note to confirm that I have received my first order.
I would like to take this opportunity to thank you for the wonderful service and the quick, hassle-free delivery.
As tfe need arises for more trade tools I will be sure to shop with your firm once again.
Till we do business again, take care and keep on keeping on, God Bless.
Yours sincerely Paolo ( Albany WA)
Order # 10466.
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Thanks, great service!
Ordered Sunday night and on my doorstep Thursday..
Cheers Peter.
order #10193 29/6/07
Knoxfield Vic.
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Hi, I have received delivery of my order.
I am very happy with the good service.
I will pass on my thoughts to my friends.
Thanks Very much. Dean.
order # 9824
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To Transquip Direct,
I have just made my next purchase (order number 9909 ) and would like to claim my spiral easy out kit.
I received my last order of the chest/trolly combo on time and in excellent condition and I am am extremely pleased with the quality of the product and of course even more pleased with the cost price.
What a bargain.
Thank you.
Regards,Craig order # 9456
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I would like to thankyou for your excellent service it is a credit to you.
My husband loves the products even though he has just relised I have plenty of work for him.
Thankyou again Rose.
orders #9724, 9725, 9736 & 9739
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Hi Guys,
Just a short note to say thankyou for the prompt delivery of my new Kincrome
Limited Edition Chest/Trolley Combo. (3 working days)
Both the units were exactly as described, if not better & the bonus socket set is the real deal as well.
Very impressive guy's ,
I WILL be back for more, who would'nt!
Thanks once again,
Regards
Paul Y.
order #9575
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Hi Transquip Staff,
I just received my new Kincrome tool cabinet today, which was quite a surprise, the speed of delivery is incredible!
And so was the price, you simply cannot seem to be beaten on price and service. All my dealings with you have been very prompt and professional. I look forward to dealing with you in the future.
Keep up the great work.
Regards, Clint.
Order # 9395
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You seem to go out of your way to help people and I really appreciate your friendly manner.
Nothing seems to be too much trouble.
I apologise for the late order but I am at wits end in trying to find the 400gram grease cartridges. Now I have the best of both worlds.
Once again, many thanks.
Regards, Peter
order # 9391
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Dear Edward.
Thank you very much for your assistance and your generous allowance for the socket set to be included in my order.
I do apologise for the confusion. I have found my dealings with you and your business to be a very positive experience. I will recommend you to my family and friends.
Thank you again for all your help.
Kind regards, Jo
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Order arrive lightning fast, I am surprised.
Ray.
Order # 8836
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Hi
Thank you so very much for your service and super fast delivery. It has been a pleasure buying from you and I will be definitely buying in the future.
Thanks again
Jodi
Order # 8830
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Thank you I can't believe how fast it has arrived here...SUPERMAN speed very impressed.
thanks
Vanessa H.
Order # 8411B
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Thankyou.
The goods arrived on Saturday morning - not bad after only ordering them on Friday!
Thankyou - and once again I am very pleased with the help and service provided by Transquip.
Look forward to my next transactions and will gladly continue to recommend your services to my own clients and local people.
Phil Laird.
THE NANNUP FURNITURE GALLERY
Order # 8730
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Just a quick note of thanks - Got the package at 8am Thurs morning - good
tool, good price, excellent delivery time and amazingly quick response to my
emails. In a era when everybody wants to complain about something, my only complaint
is I have nothing to complain about.I will pass on your brochures to two mechanic mates of mine.
Thanks again
Lloyd H.
Cheers,
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The order arrived today and all is good. Thanks for the excellent service.
Regards, Paul
Order # 8149
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Dear Transquip,
Just a short note thanking your for such swift delivery of my order.
I ordered online Thurs mid afternoon and received delivery of my order Tuesday early afternoon Canberra time.
Again many thanks for your excellent service and product.
Mike P.
Canberra.
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Hi Transquip,
Thank you. Top service as usual.
Regards,
Allan
COBURG Vic. 27/9/05
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The tools were order on Monday lunchtime, arrived Wednesday morning at 10.00am!
Very, very impressive service. Thanks to all involved. I'll be back to buy more..for sure.
Nigel
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Thanks from the Sunshine Coast.
Fastest order ever...I don't think the local hardware shop could have delivered it any faster or for the price...
I will be back.
Thanks
Ian R.
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Dear Sir/Madam,
Unbelievable !! I placed an order with your company yesterday morning after checking your price with a major company who claim to beat any competitors price by 10% -
They couldn't come close to the price of Transquip so with some scepticism I placed the order with you - 12.30 the following afternoon it was delivered to our door - Absolutely amazing!
Many thanks,
Ken Williams
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Thanks again, great service! The order was placed about 1/2 hour ago
via you web site. BTW very, very nice web site. Easy to order, and went without a hitch.
Not always the case! Look forward to doing more business with you.
Cheers, Pete
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Thanks for quick and accurate reply.
Service is the key and you have it.
Another customer found and telling everyone I meet.
Thanks Chris from "Cockutoo"